CASE MANAGEMENT

WAITING PERIODS

The Supreme Court aims to serve the public and the legal community with impartiality, professionalism and efficiency in the administration of justice. Through proactive case management and monitoring mechanisms, the Supreme Court has consistently met the targets set for waiting periods of its major performance indicators: the disposal of civil and criminal matters, and enforcement proceedings that come before the Court. As part of the Supreme Court’s commitment to the provision of quality public service and in seeking continual improvement, the Supreme Court annually reviews the targets set to ensure that they are realistic and match international benchmarks. The Supreme Court endeavours to achieve at least 85% compliance. For the past five years, the targets set have been consistently achieved.


Achievement of Key Performance Indicators

For the purpose of comparison, the average timelines for waiting periods achieved with respect to the Supreme Court’s key performance indicators are depicted in the tables that follow for the 2 corresponding years of 2003 and 2004.1

ORIGINAL CIVIL JURISDICTION



ORIGINAL CRIMINAL JURISDICTION



APPELLATE CIVIL JURISDICTION



APPELLATE CRIMINAL JURISDICTION



TAXATION AND ENFORCEMENT PROCEEDINGS



1 2003 figures provided are based on the period from November 2002 to October 2003. Similarly, 2004 figures provided are from the corresponding period of November 2003 to October 2004.
2 "Target set by Department" refers to the latest target established in 2004.
3 "Target achieved" refers to the average timelines attained for the period and is based on court term time. The court vacations of June and December of each year in computation are excluded.
4 New key performance indicator introduced after ISO Audit on 18 March 2004.
5 New key performance indicator introduced after Corporate Planning Seminar on 20 February 2004.
6 Target revised in March 2003 from 6 weeks to 5 weeks from date of filing of the application.
7 Following an internal review, a decision was made for Pre-Trial Conferences to be fixed nearer to the targets set by the Departments.
8 Target revised after Corporate Planning Seminar on 20 February 2004.
9 Target revised in March 2004 to allow more time for subpoena of witnesses.
10 Target revised on 1 January 2004 to capture the average timelines attained for civil appeals (i) before 2 Judges and (ii) before 3 Judges.

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